Order Information

Horse Feather Guarantee
Your satisfaction is everything to us. If you are not fully satisfied, you may return any item for a full refund (less shipping charges) provided that you notify us of your intent to return within 3 days of receipt, and that you return the item prepaid and properly insured and in it's original packaging within 7 days.
How to Order
This web site utilizes a secure server. This service ensures that your transactions are secure and received only by Horse Feathers. If you see the item or items you want, you can use the on-line shopping for added convenience. We respond promptly to on-line requests, so make sure you fill out the order form completely and include your phone number and email address. If you have questions or would like additional information, please email or fax us at (505)758-1451.
Payment Option
Place an order through our web site, email or by fax us at (505)758-1451. We accept Visa, Mastercard, American Express, Discover, Money Orders or Checks. Money Orders and checks must be received within 10 days and the item will not be shipped until the check has cleared the bank.
One of a kind items
One of a kind items will be sold to the first customer to place an order for that particular item(s)
Special Gift Wrap
We will gift wrap any item and enclose a gift card with your personal message. The charge for this special touch is $5.00.
Order Confirmation
We will confirm your order and provide you with the total cost including shipping costs and sales tax. Sales tax only applies to destinations within New Mexico.
Shipping Information
Most items will be shipped UPS ground. We guarantee you we will ship your items the safest possible way and at the least cost to you. Inexpensive items go via US mail.
Orders outside of the United States
Shipping charges will be emailed to you and will not show on your purchase form. We guarantee we will find the best rates possible.
Note
You will be charged only for the actual shipping.
Shipping, packing and insurance cost may be less if the item(s)
-are especially small or light
-shipped close to New Mexico
-or several items are shipped together
Shipping, packing and insurance may be more if the item(s)
-are especially large or heavy
-shipped far away from New Mexico
-or you request expedited shipping (1-2-3 day guaranteed)

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